Aaron Lewis
VIP Terms and Conditions

Package details subject to change without notice. VIPs will receive an email from
[email protected] approximately 1-3 days before the performance date with
instructions regarding the fulfillment of the VIP Package items and additional details
regarding day of show information. By purchasing a VIP experience, you agree to allow
Aaron Lewis to contact you via e-mail, phone, or text.


You must bring a valid PHOTO ID matching the PURCHASER on your order. Those
who cannot present a photo ID matching the PURCHASER on the order will be not be
admitted. There are no exceptions.


All VIP Packages sales are FINAL, NON-
REFUNDABLE, NON-TRANSFERABLE AND NO WILL CALL NAME CHANGES WILL
BE PERMITTED UNDER ANY CIRCUMSTANCES. VIP Packages CANNOT BE
EXCHANGED OR RESOLD AND ARE NOT REDEEMABLE FOR CASH. Please note
this offer is not valid if this ticket was purchased via Fan to Fan Resale. Please check
with the venue directly for any age restrictions. VIPs understand that fulfillment activities
may be conducted before the applicable show and VIPs may be required to arrive at
least 1-3 hours before door time. All pre-show programs and times may vary date-to-
date and are subject to modification at any time for any reason.
VIP Package merchandise is normally available for pickup at check-in for the
performance date, and when available at check-in will under no circumstance be
shipped. Should merchandise not be available at check-in due to unforeseen
circumstances, Aaron Lewis will then ship directly to the address provided at purchase
(alternate shipping addresses are not permitted) If shipped, delivery of such
merchandise may occur after the event date. Merchandise is not needed for entry to the
show.


By purchasing a VIP Package, you will not gain or be authorized access into any
venue specific VIP or backstage areas. No parental escorts without their own package
purchased will be permitted.
If you have ACCESSIBLE needs, please contact our customer service representatives
or the local box office as soon as you have placed your order, and we will do our best to
accommodate your needs based on availability.


Aaron Lewis reserves the right to deny participation to VIP activities to anyone at any
time for any reason.